You will find that many hosting providers will leasing space or servers from another provider to help keep start up costs to a minimum. However, in the event that there is a problem, the company that is leasing space finds themselves in the same situation that their customers are in. We felt that was unacceptable.

We decided that in keeping with our goals to provide you with the best service and support available, that we placed our servers in a state of the art datacenter that we had physical access to. This was done to attain complete control over our servers.

Our current data facility is located in Nashville Tennessee. There are future plans in place to expand services to Los Angeles and Milwaukee.

Datacenter:
The state-of-the-art facility provides efficient, secure and redundant services. The following measures are employed to protect the equipment and the services they provide:

Physical facility is housed in a poured concrete room with steel reinforced doors.
State-of-the-art security monitoring system including intelligent card access and 24/7 video surveillance.
All facility equipment is monitored by a 24/7 instant alert system.

Environmental controls:
Air conditioning and humidification control are provided by a fifteen ton Dual Compressor Liebert System.

Power Redundancy:
The facility has a three stage monitored power redundancy system.
NES Power grid 300 KVA Kohler power generator (with a 72 hour fuel supply)
EMG 100 KVA UPS system.

In the event of a power outage the EMG UPS will provide power to the room for up to 90 minutes. Within 7 seconds of a failure the Kohler generator will be at full operating capacity with a run time of 3 days.

Diverse Communications Loops
The datacenter has two diverse Sonnet Rings for communications backbones. If a fiber cut occurs anywhere, the traffic is automatically re-routed.

Two diverse fiber paths exiting the building at opposite ends. This protects against outages due to a fiber cut on one circuit.

Server Monitoring Control Room
Backbone Internet Connectivity
Achieved by having multiple pipes to separate carriers (i.e. MCI, AT&T, etc.).

Redundancy is provided using BGP based routing. BGP allows for carrier independent routing; so if one carrier goes down, BGP routing automatically moves the traffic to the carrier that is up.

24/7 monitored services
State-of-the-art monitoring is accomplished by using TNG Enterprise management systems.

Hardware:
Our servers consist of high availability multiprocessor DELL servers running Redhat Linux.
Level 4 Firewalls
Foundry Gigabit switches
HP ProCurve switches
Cisco routers

Backup services are completed using HP DLT Tape arrays. (Current capacity is 8 Terabytes) all backups are taken to offsite vaults.